Mutual Assurances on the Container Inspection System

2011-04-04

Puerto Rico Ports Authority and Crowley Puerto Rico Services, Inc.

Mutual Assurances on the Container Inspection System

To Our Valued Customers,

The Puerto Rico Ports Authority (“PRPA”) and Crowley Puerto Rico Services, Inc., (“Crowley”) today announced plans to allow limited testing of container cargo inspection scanning operations beginning today at the Crowley marine terminal facility in San Juan. As part of PRPA’s master plan under Law 12, it will construct and operate several inspection stations at various cargo terminals at the Port of San Juan, each having the capacity to scan all the cargo containers arriving at Puerto Rico from the United States without affecting the flow of traffic. Both parties stressed that the testing program would not delay or affect the release and delivery of cargo to customers in Puerto Rico, and that no charges would be assessed in connection with the testing program until a regulation becomes effective.

PRPA and Crowley met last week to review a mutually acceptable process and set of procedures whereby the impact, if any, to Crowley’s clients would be avoided or eliminated. PRPA and Crowley have entered into an understanding that will ensure that there will be no delays to cargo being delivered from the Isla Grande Facility.

Crowley will work very closely with the PRPA over the next two weeks to make sure that it is business as usual and that customers are not impacted by this test.

If you have any questions please contact your sales representative or the Customer Service Department at 1-800-276-9539.

Please rely on Crowley for schedule changes and operational updates should there be any. Crowley sailing schedules are always available by visiting https://www.crowley.com/liner-shipping-services/services.asp

Thank you.